Transformational leadership: Jon Snow

Picking up the Leadership in Game of Thrones thread again and moving on from last episode’s discussion of Daenarys Targaryen as an example of charismatic leadership, this time we’ll be looking at the concept of the transformational leader, as exemplified in Game of Thrones by Jon Snow.

Onjon snow - Free Large Images the surface of it, Jon Snow looks like another charismatic leader. As with Daenarys, he’s good-looking, knows his way around an epic speech, and people follow him even though he’s young, illegitimate, and has handed away any chance that he might inherit via a sidewise route to power (we’ll be talking about Ramsay Snow/Bolton and his alternative career path later in this series) by joining what is effectively a militant monastic order.

The key difference between him and Dany, though, is that he helps the people under his leadership to develop. Consider his relationship with Sam; while he teaches him swordsmanship, he also allows Sam to figure out what skills and abilities he can best contribute to the Nights’ Watch, and steers him towards becoming a scholar rather than just another man with a big stick on top of a wall. When Jon leaves the Nights’ Watch under the command of Dolorous Edd, you really do believe that, through Jon, Edd has developed to the point where this wouldn’t be a completely disastrous idea. Where people develop through Daenarys’s actions, it’s largely by accident or through the results of something she’s done rather than through her active sponsorship; she frees Grey Worm, but, if anyone helps him to develop his skills as a leader, it’s Missandei, not Daenarys. Which is the key point of a transformational, rather than a charismatic leader; that they help the people around them to “transform”.

They also come into their own as change managers, and this can certainly be seen to be true of Jon Snow. Almost every organisation he comes into contact with, he changes, and for the better; he’s got two groups of historic enemies working together, he’s developed an alliance with Daenarys. He’s been instrumental in getting the Northerners to accept his sister Sansa as their ruler. It’s no wonder Jeor Mormont marks him early on as a possible successor as the commander of the Nights’ Watch, above people with greater experience and seniority.

Given all this, a transformational leader might seem more than a little heroic. But that’s not necessarily the case. Transformational leaders, Jon to the contrary notwithstanding, aren’t inherently charismatic. Transformational leadership involves working with people to figure out what change is needed, and to deliver it, meaning that it involves giving way and compromising a lot more than traditional charismatic leadership does. Notice how Jon leads through building alliances and developing trust, not through railroading his way across two continents with a trio of magic beasts and an army of super-tough eunuchs. It also doesn’t make you stronger, or a better human, or smarter, than anyone else. Or to put it another way: Jon Snow’s transformational… but so, in her way, is Cersei Lannister.

Transformational leadership has become a very popular idea in management studies recently, and managers are being urged to be, or to become, transformational leaders (through reading a certain book or taking a certain course, naturally). In some ways, this is a good thing; the business world is currently in a period of upheaval, change is in the air, and the sort of leaders that are needed right now are often change managers. Problem is, this isn’t always true. In periods, and places, where change isn’t needed, your transformational leader becomes a micro-manager, constantly trying to fix what isn’t broken.

Transformational leaders are much nicer than charismatic ones from the perspective of the led– but, in an organisational setting, there’s nothing that makes transformational leadership inherently any better than any other sort of leadership. Context matters a lot to successful leadership, and transformational leaders are at their best when weathering change, not leading a charge or keeping an organisation going. In the end, given the amount of change going on in Westeros right now, Jon Snow is the man of the hour. And now, you know something.

Next time: Tyrion Lannister and transactional leadership.

 

Families, factories and sleeping dragons

While I was working at Car Factory, my grandmother died. This wasn’t unexpected; she was ninety-eight and, although she’d been quite independent for most of that time, her health had taken a sudden turn for the worse in the previous six months. But she was someone I visited at least once a year and spoke to on the phone every week, so it was something of an emotional shock.

The day after I got the news, I was on the line, and talking with my line partner (I did the left side of the car, she did the right) about my grandmother, trying to process the information and remembering what an important person she’d been in my life. After a bit, my line partner frowned.

“What was her name?” she asked.

“Margaret– Peggy Moore,” I answered.

My line partner frowned harder. “Not Peggy from Upholstry Fittings?”

Well, of course it wasn’t– my grandmother lived a good three hours’ train journey from Oxfordshire. But it was interesting she might think so. My line partner had a grown son working on another part of the line, and his younger brother was likely to join him. Another female co-worker had grown up in the shadow of the factory and spoke proudly about how her father and grandfather had worked there.

Which goes some way to explaining why people in the local area would campaign to keep the factory going, even when the owner wasn’t too enthusiastic; why they welcomed the factory’s current owner, even in a political and social climate which was generally suspicious of foreign ownership, and why, if they complained about any of the factory’s previous owners at all, it was about ones who had generally given little evidence of caring about the local community at all.

Now, I’m not going to start pretending that corporations are benign local citizens. In and of themselves, they’re not. They’re in it to make money, at the end of the day. But, particularly when they’re in the area for multiple generations, like Car Factory was, they can become a big part of people’s lives.

Imagine people living next to a huge dragon that spends most of its time sleeping. In and of itself, it’s just being a dragon. But the added sulphur from its breath and fewmets improves crops; it’s a striking part of the landscape. People take pride in the fact that other people think of them as the villagers who live next to the dragon. Occasionally, yes, it wakes up and eats the sheep; but it’s also a living, breathing being that’s a part of your life, and has been a part of your parents’ grandparents’ and great-grandparents’ lives. And may well be a part of your children and grandchildren’s.

And that, in a way, is family.

Leadership Lessons from Game of Thrones: a series

From today, I’m starting a new feature on this blog.

The backstory: One of the things I teach is leadership theory. In order to make it more fun for the students (and for myself), I started doing a lecture where I used examples drawn from Game Of Thrones. This got to be enough of a thing that I was asked to develop a cut-down version as a taster lecture to give to propsective students, which you can watch here if you like:

Since this is a blog about the anthropology of business, and about science fiction and fantasy, I’m building on this to do a series of posts focusing on different characters in Game of Thrones, and how their story relates to what we know about leadership.

This week: Daenarys Targaryen, and the pros and cons of charisma.

 

The charismatic leader: Daenarys Targaryen

We’ll begin our series on Leadership in Game of Thrones with a look at behavioural theories of leadership. ThesGame of Thrones Daenerys Wallpaper - WallpaperSafarie are the sorts of theories that you tend to find, subtextually or textually, running through airport books that tell you how to Find Your Own Leadership Potential or the Seven Habits of Highly Effective People or whatever.

Behavioural theories like to break leaders down into types. One of the most commonly encountered typologies divides leaders, or leadership behaviour, into Charismatic, Transactional and Transformational leaders.

We’ll talk about the other two later, but to start with, I’d like to consider Daenarys Targaryen as an example of the charismatic leader.

Charismatic leadership is a perhaps surprisingly old concept, initially developed by pioneering organisational sociologist Max Weber in the 1920s. His idea was that charismatic leadership was when authority derived from the charisma of the leader, as opposed to through the law or through tradition.

This fits Daenarys perfectly: her claim to governance of anything, let alone Westeros, completely flies in the face of tradition (pretty much every society she’s in contact with accepting female leaders only under extremely unusual circumstances), and is of dubious legality (she’s admittedly the sole surviving member of the former ruling house of Westeros, in a society that values primogeniture– but, like the medieval societies it’s based on, it doesn’t value it to the point of being stupid, which is why most of Westerosi society clearly supports the rule of Robert Baratheon, who’s older, male, and has the support of the feudal lords, instead of a thirteen-year-old girl who’s never set foot in the country).

Much of what she subsequently builds her power base on is, initially, derived from personal charisma. The fact that she’s able to build a bond with the man she’s been married to for political reasons and get him on side for a counter-coup; her ability to then get enough of his followers to support her independently, against all of their, yes, laws and traditions, when he dies (stunts involving dragons and being immune to fire help, but they’re not everything).

The concept was further developed in the 1970s by Robert J. House, who focused on charismatic leadership as a psychological profile, and portrayed charismatic leaders as ones who build up excitement in their followers and empower them to seek to do better things for the organisation, as can be seen when Daenarys conquers Meereen with the army of the Unsullied. Charismatic leaders also build up bonds with their followers, and you can see that in Daenarys’ relationships with Grey Worm, Missandei, Tyrion and Jorah Mormont. Her charisma even bleeds out into the audience: just google her name, or check out the amount of Targaryen tat on Etsy, Ebay and the like, for evidence

A lot of leadership books like the idea of charismatic leaders, so you see a lot of the abovementioned airport books urging you to develop your own charisma and become a charismatic leader. This isn’t necessarily a good thing, though. As another organisation studies scholar, Dennis Tourish, pointed out, bad leaders have the same traits as good ones, and you only have to look at Daenarys’ trajectory to see the bad aspects as well: bullying, monomania, a tendency to abuse the trust and respect her followers have in her (honestly, Mormont, leave her, she’s not worth it). Daenarys also has elements of the “crisis leader” as well, in that she clearly has issues coping with the day-to-day business of ruling rather than the ones that involve making proclamations. Which probably won’t help should she find herself actually having to be Queen of Westeros.

So on the one hand, it’s a good thing for her that she’s surrounded herself with other leaders with compatible skill sets and social capital, like Tyrion and Jon Snow. On the other… she’d better learn how to negotiate and compromise as well as charm, because charisma, while it may be sexy, isn’t everything in a good leader.

 

Another note on fiction

In my final undergraduate year, I did an ethnographic study of a drag cabaret which ran out of a bar in the Gay Village near the university. I’ll blog about it more later, but at the moment all I want to say is that I was unusually lucky and was able to get two actual, grown-up, academic publications out of it.

Although the bar was pretty well-known, I anonymised it in the study by calling it The Fifty-Four.

Sometime later, I started seriously writing fiction. One of the types of fiction I write is a series of intermittent dark fantasy stories set in and around a Gay Village which is essentially a fictionalised version of the abovementioned Gay Village near the university.

In the first published story, “The Kindly Race,” I needed a name for a village bar that had a drag cabaret.

I called it The Fifty-Four.

Let’s just say it was my way of contributing to the debate of whether or not ethnography is just another kind of storytelling.